Client spotlight
CRUK Centre for Drug Development

Maintaining consistency across complex clinical documents

Company overview

The Cancer Research UK Centre for Drug Development (CDD) is a charity-funded drug development organization. It advances innovative therapies through early-phase clinical trials, often targeting rare or underserved cancers that lack commercial investment. Working with biotech and pharmaceutical partners, CDD helps treatments generate early clinical data and move closer to patients.​

Medical writing plays a central role, preparing documentation throughout each trial lifecycle. This supports decision-making by clinical investigators and regulatory authorities and so clear communication of scientific information is essential.

The challenge

Clinical trial documents at CDD are complex and collaborative. Multiple contributors provide specialized input across large, evolving documents. While this strengthens scientific accuracy, it introduces variation in terminology, formatting, and presentation.

In high-stakes regulatory contexts, small editorial inconsistencies can distract reviewers or slow interpretation. Medical writers must ensure each document reads as a unified whole so reviewers can focus on scientific content rather than avoidable variation.​

Before PerfectIt, achieving this level of consistency relied heavily on manual checks.

Draft assembly

Multi-author review

QC Review

PerfectIt consistency check

External submission

The solution

To support quality control without increasing workload, the team introduced PerfectIt as part of their editorial review process. Rather than changing workflows, PerfectIt was incorporated into internal checklists as a structured consistency check.

This approach lets collaborators focus on scientific contributions while editorial consistency is addressed later in the process. Repeatable checks help writers apply organizational style guidance consistently.

We work on complex, ​high-stakes clinical documents involving multiple contributors and evolving drafts. PerfectIt takes consistency to another level, giving us confidence that we can maintain quality even when review cycles change or timelines tighten.

Christine Barlow
Medical Writing Manager

Adapting under pressure without compromising quality standards

A key outcome has been greater flexibility during complex review scenarios. Frequently, additional review rounds introduce new contributors late in the process, creating inconsistencies across drafts, such as variations in capitalization of oncology terminology, statistical abbreviations, and formatting between sections.

Because PerfectIt enables rapid consistency checks, the team restored alignment quickly when a draft needed to be shared earlier than planned, allowing documents to be released confidently under unexpected pressure.​

Outcomes: flexibility and efficiency without
compromising quality

  • Consistent quality standards across collaborative documents

    Editorial conventions are applied systematically, helping ensure clarity despite multiple contributors and evolving drafts.

  • Efficiency gains

    Less manual editorial work saves time at critical stages.

  • Greater flexibility within changing timelines

    Rapid consistency checks allow confident release when timelines shift or drafts are requested early.

  • Reinforced organizational standards

    Repeated use strengthens internal style conventions and helps writers apply them consistently.

  • More focused use of expertise

    Reducing manual editorial correction lets writers concentrate on scientific clarity rather than repetitive formatting tasks.

Supporting future growth

As the CDD expands its portfolio and undertakes increasingly complex oncology trials, maintaining consistent documentation will remain essential. Even as AI tools evolve, independent quality control continues to play a critical role. Structured, repeatable consistency checks help maintain high editorial standards while allowing medical writers to focus on scientific expertise.

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